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You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer

If your content niche is saturated, should you give up? No! But you will need to find your place on the web with a little research and resourcefulness.

Are you trying to differentiate your business through great customer service? The author says it’s time to re-visit that strategy.

In this Instagram case study, Danielle Conte shares Baseball Lifestyle 101’s success on Instagram and how owner Josh Shapiro has become known on the web

For years corporate storytelling was all the rage. But with the failure of some of the industry’s most iconic successes, it’s time to re-visit the strategy.

Some people blame content marketing perils on a lack of quality content. But great content does not assure content marketing success.

A corner cafe. A late-night convenience store. A quirky bookstore. Customer relationship successes can come from the most unexpected places

It’s easy to create a “snap” or go on Facebook Live and chat, but are you adding business value or littering the web with random acts of content?

Social media has been good for businesses, forcing them to be more human and transparent. But the next evolution may force a re-write of corporate strategy.

Life happens and sometimes things go wrong with your online client. Here are three strategies to take the heat out of customer conflict

GE turned a boring product into a thing of beauty that made its customer shed tears of joy. Is this the greatest content marketing case study ever?

Content Shock is here. It’s time to look at the world realistically and base our strategies on what is, not content marketing myths we wish for.

Refreshing advice from a rock band on how content marketing really works in the world today. Lessons from OK Go challenge the content status quo!
Mark Schaefer is the top-rated marketing and business keynote speaker at conferences all over the world.
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