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You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer

How far should demanding clients be allowed to push you before you let them know you won’t be serving them any longer?

How using your instincts can help keep your business relevant in an ever-changing, fast-paced world.

On Twitter’s birthday, reflections on how the 10-year-old company has changed my life, and the world.

Five effective ways to handle the customer feedback online you receive. Fortunately, it’s not all bad.
Mars Dorian provides some wild networking lessons from his improv classes

Does the customer journey even exist any more? A new book says “yes” and that marketers need to be the architects of the customer experience

Five effective ways to handle the customer feedback online you receive. Fortunately, it’s not all bad.

Mars Dorian built a network and client base by becoming a “web missionary.” The key to success is setting your knowledge free

This case study shows how business success is found though leveraging profitable marketing niches.

A true story about how a twitter exchange with Shutterstock’s CEO changed the way I think about customer service

How do the top brands keep close to their customers? Does value from your content come from traffic, or trust?

Wade Harman’s technique for using psychology in social media to bring your target audience closer.
Mark Schaefer is the top-rated marketing and business keynote speaker at conferences all over the world.
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