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You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer

Life happens and sometimes things go wrong with your online client. Here are three strategies to take the heat out of customer conflict

There is a lot of talk about the need for brand authenticity, but how much is enough? The power of being vulnerable, the permission for restraint.

Technology is great but sometimes it moves us away from the human, vulnerable connection our customers crave. Sometimes you need to be hugged by a brand.

Jeffrey Slater identifies the empathic marketer and gives us tips on how to become one among the endless marketing data and automation.

Mars Dorien shares five productivity questions he’s learned to ask at night to be productive with his work the next day. These are questions that we can all use.

Knowing your customers is a never-ending quest for most marketers. Understanding the customer helps marketers position the product, and sales teams persuade consumers to buy.

The violence in the news has fueled divisive and hateful social discourse. Here are some tips for constructive discourse when the tempers are high.

There are two content marketing camps. Should your content generate leads or relationships? A discussion of both views.
Blogging is an essential weapon in any job-hunter’s arsenal. Here’s why.

When aiming to humanize your brand and be authentic, social media is exhausting? I share my dirty little survival secrets.

There is probably no person who has lived through the ups and downs of personal branding on the web more than Chris Brogan. He shares his secrets.

Mars Dorian reveals social media lessons he learned from his hospital stay. They will give you a new perspective on your approach.
Mark Schaefer is the top-rated marketing and business keynote speaker at conferences all over the world.
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